More than Hardware

ISCO International is a pace-setting wireless communications solutions provider and global supplier of radio frequency management & spectrum conditioning. ISCO employees are experts in radio frequency (RF), network noise sources, and interference mitigation. Driven by customer focus and technical innovation, ISCO increases the value of customers' wireless networks. ISCO brings to the wireless market a suite of highly differentiated solutions for mobile wireless operators, network infrastructure providers and other resellers of wireless products and solutions.

Installation Services

ISCO's staff of trained and qualified technicians and certified contractors are available to install a wide variety of RF equipment in wireless service provider cell sites.

Installation services include:

  • Pickup and delivery of the product to customer site
  • Unpacking and verification
  • Grooming and providing power as required
  • Install and dress all cabling professionally
  • Color code all installed cables
  • Confirm unit configuration and modify as needed
  • Confirm the unit is operating properly by conducting a before and after test
  • Verify event logging is turned on and operational
  • Provide digital photos of the site if requested
  • Confirm antenna function test is operational (if applicable)
  • Prepare alarm cabling
  • Revisit site if required, at no charge, to address any installation issues

Maintenance Services

ISCO offers 7x24x365 telephone support for all ISCO products. Depending on the service plan, coverage ranges from basic repair service to advanced replacement to on-site service by ISCO technicians. Maintenance services available for purchase cover all hardware, firmware and software purchased by ISCO customers.

Market Performance Assessment

Experienced ISCO engineers and technicians are available to conduct a performance analysis of our customers' wireless networks. Looking at the entire RF network for the market, ISCO's experience and expertise will help a wireless service provider identify opportunities to improve performance. In existing wireless networks our technical experts will work with customers to evaluate RF signal levels, identify potential sources of physical layer impairments including interference, recommend strategies for reducing performance-affecting impairments, and implement performance measurements to demonstrate success.

As a result of the assessment ISCO engineers will identify cell sites that can reduce RSSI levels, increase ERLANGs, increase mbps throughput and improve overall KPI performance metrics. Other valuable information provided will be a network-wide identification of diversity imbalances, sector imbalances, uneven traffic loading and coverage gaps.

System Performance Assessment

Similar to a Market Performance Assessment, but a System Assessment is limited to a single cell site. Sometimes an immediate service situation needs to be resolved making a System Performance Assessment of a single site the right choice. The focus is on a single site and provides a quick assessment and recommended remedy.

Custom Design Services

ISCO is deep in engineering expertise pertaining to design and development of complex RF products and operating in hostile environments. Different than consumer products, ISCO engineering experience comes from over 20 years designing, developing and delivering mission critical communication infrastructure equipment for the wireless telecommunications industry. No less than five 9's quality and performance is acceptable, and that is the standard for ISCO designs and what its products deliver. For your special mission critical RF designs, ISCO is available to deliver on your requirements.